Privacy & Data Security

Privacy Policy 711kelab – Our Commitment Protecting Your Information

At 711kelab, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information.

Updated: 1 January 2026 Applicable to all 711kelab members
Our Protection Commitment
  • 256-bit SSL Encryption
  • Data is not sold to third parties
  • Restricted & controlled data access
  • Data deletion upon request
  • Malaysia PDPA Compliance

Six Pillars Data Protection 711kelab

We build your trust on six core principles that shape how we handle every piece of information you entrust to us.

Minimum Collection

We only collect information that is genuinely necessary to provide our services. No excess data is collected without a clear and legitimate purpose.

Full Encryption

All data is encrypted using 256-bit SSL technology during transmission and storage. Sensitive information such as passwords and financial data is never stored in plain text.

No Data Selling

711kelab has never and will never sell, rent, or share your personal information with third-party advertisers or data brokers for any reason.

You're in Control

You have the full right to access, correct, or request deletion of your personal data at any time through your account settings or by contacting us.

Time-Limited Retention

Your data is retained only for as long as necessary for operational and legal compliance purposes. After that period, data is securely and thoroughly deleted.

PDPA Compliance

711kelab's privacy policy is aligned with Malaysia's Personal Data Protection Act (PDPA) and relevant international data protection standards.

Welcome to the 711kelab Privacy Policy page. We understand that entrusting your personal information to an online platform requires a high level of confidence. That is why we take a transparent and responsible approach in every aspect of data handling. This policy applies to all users of the 711kelab platform — whether accessed via the website, mobile app, or any of our other service channels.

Scope of This Policy

This Privacy Policy covers all information collected through the 711kelab website (https://711kelab.vu), Android and iOS apps, and all our official communication channels including Live Chat and support email.


Information We Collect

711kelab collects information from you in several different ways throughout your use of our platform. Generally, this information falls into two main categories — information you provide directly, and information collected automatically as you use our services.

A. Information You Provide Directly

  • Full name as per valid identification document
  • Date of birth and gender
  • Email address and mobile phone number
  • Current residential address
  • Copies of KYC documents (identity card, passport, utility bill)
  • Bank account or e-wallet details for deposit and withdrawal purposes
  • Communication history with our customer support team

B. Information Collected Automatically

  • IP address and general location based on IP
  • Device type, operating system, and app version
  • Game session data including time, game type, and betting value
  • Deposit and withdrawal transaction history
  • Access logs and account activity recorded for security purposes
  • Cookie data and device identifiers (explained further in Section 5)
Data Categories Purpose of Collection Required?
Identity (name, ID number, date of birth) KYC verification & legal compliance Yes
Contact details (email, phone) Account communications & 2FA security Yes
Financial details (bank/e-wallet) Deposit & withdrawal processing Yes
Gaming & wagering data Platform operations & responsible gaming Auto
Technical data (IP, device) Security & Fraud Prevention Auto

How We Use Your Information

All information we collect is used for lawful, specific purposes directly related to the operation of the 711kelab platform. We do not use your data for any purpose outside the scope stated here without obtaining your consent beforehand.

  • Account Operations: Creating, managing, and maintaining your member account, including a secure login process.
  • Financial Processing: Verifying and processing all deposit and withdrawal transactions accurately and securely.
  • KYC/AML Compliance: Fulfilling legal obligations related to identity verification and anti-money laundering.
  • Platform Security: Detecting and preventing fraud, unauthorized access, and suspicious activity on your account.
  • Customer Support: Providing effective and personalized assistance when you contact our team.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate support.
  • Service Communications: Sending important notifications related to your account, transactions, and security updates.
  • Platform Improvements: Analyzing usage data in aggregate (not individually) to improve user experience and platform performance.
Marketing Communications

We may send you promotional information and special offers via email or push notifications. You can opt out of marketing communications at any time through the notification settings in your account, without affecting core services.


Sharing Information With Third Parties

711kelab does not sell, rent, or trade your personal information to any third party for commercial purposes. However, under certain limited circumstances, we may need to share information with the following parties:

  • Payment Service Providers: Authorized FPX, DuitNow, Touch 'n Go, and card processors receive only the information necessary to complete your transaction.
  • Game Software Providers: Third-party game software providers that supply games on our platform may receive session data required for game operation.
  • Identity Verification Services: Third-party KYC providers who assist us in verifying your identity documents in accordance with legal requirements.
  • Legal Authority: We are required to comply with court orders, warrants, or lawful requests from law enforcement agencies or relevant regulatory bodies.

All third parties working with 711kelab are bound by strict data confidentiality agreements and are only permitted to use shared information for the stated purposes. We select service partners who comply with data protection standards equal to or exceeding our own.

Cross-Border Data Transfers

Some of our service providers operate outside Malaysia. In such cases, we ensure that data transfers are carried out with adequate safeguards, including the use of recognised standard contractual clauses.


Data Security

Protecting your data from unauthorized access, loss, or misuse is 711kelab's highest priority. We continuously invest in the latest security technologies and processes to ensure your information remains protected at all times.

SSL/TLS Encryption

All communications between your device and 711kelab servers are encrypted using TLS 1.3 protocol with 256-bit keys.

Secure Servers

Data is stored in ISO 27001-certified data centres with strict physical and digital access controls at all times.

Internal Access Controls

Only authorised personnel with a legitimate business need are permitted to access members' personal data, and every access is logged.

Regular Backups

Data is automatically backed up daily to separate locations to ensure the availability and integrity of your data under all circumstances.

While we take all reasonable steps to protect your data, no security system can be guaranteed 100% safe. In the event of a data security incident involving your information, we will notify you within the timeframe required by applicable law.


Cookies & Tracking Technologies

711kelab uses cookies and similar tracking technologies to enhance your experience on our platform, maintain the security of your login session, and understand overall usage patterns.

  • Essential Cookies: Required for core platform functions such as login, session verification, and security. Cannot be disabled.
  • Performance Cookies: Collecting anonymized usage data to help us understand how the platform is used and identify areas for improvement.
  • Functional Cookies: Saving your preferences such as language, display settings, and frequently used information for your convenience.
  • Security Cookies: Helping identify suspicious activity and protecting your account from unauthorized login attempts.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality or security of the 711kelab platform.


Your Rights as a User

Under Malaysia's Personal Data Protection Act (PDPA) and our own policies, you have the following rights regarding your personal data that we hold:

1
Right to Access You have the right to request a copy of the personal information we hold about you. Such requests will be processed within 21 business days.
2
Right to Rectification If any of your information is inaccurate or out of date, you have the right to request that we correct it at no charge.
3
Right to Erasure You may request the deletion of your personal data, subject to legal retention obligations we are required to comply with (such as financial records for 7 years).
4
Right to Withdraw Consent You may withdraw consent for certain uses of your data (such as marketing communications) at any time through your account settings.
5
Right to Lodge a Complaint If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
How to Exercise Your Rights

To submit any request relating to your privacy rights, please contact our privacy team via Live Chat in the 711kelab app or by email at [email protected]. Clearly state the type of request and provide the required identity verification information.


Children's Data Protection

The 711kelab platform is restricted to individuals aged 18 and above. We do not knowingly collect or process any personal information from children under the age of 18.

If we discover that a person under the age of 18 has registered an account by providing false information about their age, we will immediately close the account and delete all associated information.

Parents & Guardians

If you believe your underage child has registered for or used the 711kelab platform, please contact us immediately so we can take appropriate action, including account closure and data deletion.


Privacy Policy Amendments

711kelab reserves the right to update or amend this Privacy Policy from time to time in line with changes in legislation, industry practices, or the way we operate. Any amendments will take effect upon publication of the latest version on this page.

For material amendments (i.e. significant changes that affect how we use your data), we will notify you in advance via your registered email or in-account notification at least 14 days before the amendment takes effect.

Continued use of the 711kelab platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of our latest policy.


Contact Our Privacy Team

We welcome any enquiries, concerns, or suggestions regarding this Privacy Policy. The 711kelab privacy and data protection team is ready to assist you.

Live Chat 24/7

Access Live Chat directly within the 711kelab app for an immediate response from our team.

Privacy Email

[email protected] — Dedicated to privacy and data protection enquiries. Response within 24–48 hours.

Your Data Is Safe. Register Now & Enjoy Top Games

711kelab protects your privacy with top-tier encryption technology. Join over 500,000 members who play with full confidence on Malaysia's most trusted platform.

256-bit SSL Encryption Secure KYC Verification Data Not Sold PDPA Compliance
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