At 711kelab, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information.
We build your trust on six core principles that shape how we handle every piece of information you entrust to us.
We only collect information that is genuinely necessary to provide our services. No excess data is collected without a clear and legitimate purpose.
All data is encrypted using 256-bit SSL technology during transmission and storage. Sensitive information such as passwords and financial data is never stored in plain text.
711kelab has never and will never sell, rent, or share your personal information with third-party advertisers or data brokers for any reason.
You have the full right to access, correct, or request deletion of your personal data at any time through your account settings or by contacting us.
Your data is retained only for as long as necessary for operational and legal compliance purposes. After that period, data is securely and thoroughly deleted.
711kelab's privacy policy is aligned with Malaysia's Personal Data Protection Act (PDPA) and relevant international data protection standards.
Welcome to the 711kelab Privacy Policy page. We understand that entrusting your personal information to an online platform requires a high level of confidence. That is why we take a transparent and responsible approach in every aspect of data handling. This policy applies to all users of the 711kelab platform — whether accessed via the website, mobile app, or any of our other service channels.
This Privacy Policy covers all information collected through the 711kelab website (https://711kelab.vu), Android and iOS apps, and all our official communication channels including Live Chat and support email.
711kelab collects information from you in several different ways throughout your use of our platform. Generally, this information falls into two main categories — information you provide directly, and information collected automatically as you use our services.
A. Information You Provide Directly
B. Information Collected Automatically
| Data Categories | Purpose of Collection | Required? |
|---|---|---|
| Identity (name, ID number, date of birth) | KYC verification & legal compliance | Yes |
| Contact details (email, phone) | Account communications & 2FA security | Yes |
| Financial details (bank/e-wallet) | Deposit & withdrawal processing | Yes |
| Gaming & wagering data | Platform operations & responsible gaming | Auto |
| Technical data (IP, device) | Security & Fraud Prevention | Auto |
All information we collect is used for lawful, specific purposes directly related to the operation of the 711kelab platform. We do not use your data for any purpose outside the scope stated here without obtaining your consent beforehand.
We may send you promotional information and special offers via email or push notifications. You can opt out of marketing communications at any time through the notification settings in your account, without affecting core services.
711kelab does not sell, rent, or trade your personal information to any third party for commercial purposes. However, under certain limited circumstances, we may need to share information with the following parties:
All third parties working with 711kelab are bound by strict data confidentiality agreements and are only permitted to use shared information for the stated purposes. We select service partners who comply with data protection standards equal to or exceeding our own.
Some of our service providers operate outside Malaysia. In such cases, we ensure that data transfers are carried out with adequate safeguards, including the use of recognised standard contractual clauses.
Protecting your data from unauthorized access, loss, or misuse is 711kelab's highest priority. We continuously invest in the latest security technologies and processes to ensure your information remains protected at all times.
All communications between your device and 711kelab servers are encrypted using TLS 1.3 protocol with 256-bit keys.
Data is stored in ISO 27001-certified data centres with strict physical and digital access controls at all times.
Only authorised personnel with a legitimate business need are permitted to access members' personal data, and every access is logged.
Data is automatically backed up daily to separate locations to ensure the availability and integrity of your data under all circumstances.
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% safe. In the event of a data security incident involving your information, we will notify you within the timeframe required by applicable law.
711kelab uses cookies and similar tracking technologies to enhance your experience on our platform, maintain the security of your login session, and understand overall usage patterns.
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality or security of the 711kelab platform.
Under Malaysia's Personal Data Protection Act (PDPA) and our own policies, you have the following rights regarding your personal data that we hold:
To submit any request relating to your privacy rights, please contact our privacy team via Live Chat in the 711kelab app or by email at [email protected]. Clearly state the type of request and provide the required identity verification information.
The 711kelab platform is restricted to individuals aged 18 and above. We do not knowingly collect or process any personal information from children under the age of 18.
If we discover that a person under the age of 18 has registered an account by providing false information about their age, we will immediately close the account and delete all associated information.
If you believe your underage child has registered for or used the 711kelab platform, please contact us immediately so we can take appropriate action, including account closure and data deletion.
711kelab reserves the right to update or amend this Privacy Policy from time to time in line with changes in legislation, industry practices, or the way we operate. Any amendments will take effect upon publication of the latest version on this page.
For material amendments (i.e. significant changes that affect how we use your data), we will notify you in advance via your registered email or in-account notification at least 14 days before the amendment takes effect.
Continued use of the 711kelab platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of our latest policy.
We welcome any enquiries, concerns, or suggestions regarding this Privacy Policy. The 711kelab privacy and data protection team is ready to assist you.
Access Live Chat directly within the 711kelab app for an immediate response from our team.
[email protected] — Dedicated to privacy and data protection enquiries. Response within 24–48 hours.
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